By using the platform you agree to these General Terms, the Privacy Policy, the Anti‑Money Laundering Policy, and the General Betting Rules. Please read all rules before registration or placing any bet in Bangladesh.

Agreement and scope

• These Terms form a binding agreement between you and the platform operator.
• The agreement covers your account, bets, bonuses, payments, and use of all services and content provided online and in the mobile app.

Eligibility and local law in Bangladesh

• You must be at least 18 years old, legally capable of entering contracts, and not self‑excluded.
• Bangladesh law restricts most gambling activities. You may only use the services if your use is allowed in your location and does not breach any legal rule that applies to you.
• You are responsible for understanding whether betting is legal for you before placing any bet or accepting any bonus.

Registration and account integrity

• One account per natural person. Multiple accounts, shared accounts, or accounts opened on behalf of others are prohibited.
• Provide accurate and complete information during registration and keep it updated.
• Keep credentials confidential and use strong passwords. Enable two‑factor authentication where offered.
• We may require identity and payment verification at any time.

Changes to terms

• DBBet may update these Terms to reflect regulatory, security, or product changes.
• Material updates will be posted on the site or in your account inbox. Continued use means acceptance. If you do not agree, stop using the services and request account closure.

Acceptable use

• Do not use bots, scripts, or automated systems to place bets or harvest odds or event data.
• Do not collude, cheat, or engage in match‑fixing or arbitrage through multiple accounts.
• Do not attempt to bypass geolocation controls, including through VPN or proxy.
• Do not interfere with the platform or attempt to access source code or back‑office systems.

Content and intellectual property

• All software, graphics, text, odds feeds, event data, and trademarks are protected by intellectual property laws.
• You receive a limited, revocable licence to access and use the services for personal, non‑commercial betting.
• Scraping, copying, redistributing, or framing content is not permitted.

Bonuses and promotions

• Bonuses, free bets, odds boosts, and similar offers are subject to specific bonus terms published in the promotion details.
• Unless stated, each promotion is limited to one per person, household, IP, device, and payment method.
• Abuse of bonuses may lead to forfeiture and account restrictions.

Suspension and termination

• We may suspend or close an account to protect users, comply with legal duties, or investigate risk, fraud, or AML flags.
• Funds may be frozen during investigations. Outcomes will be communicated through your account or email.

Liability and disclaimers

• Services are provided on an "as available" basis. Interruptions, delays, or errors can occur.
• To the extent permitted by law, we are not liable for indirect or incidental losses, or for failures caused by telecommunications or third‑party services.
• Your sole remedy for disputes about a settled bet is resettlement or refund of the affected stake where rules require it.

Governing law, disputes, and language

• The governing law is the law identified in the operator details published in the site footer. Mandatory consumer protections in your country may also apply.
• In case of conflict between translations, the English version controls.

These rules apply to all betting markets available to Bangladesh users who are eligible to bet. By placing any bet you confirm you have read and accepted these general rules and any event‑specific market notes.

Who can place a bet

• Only verified customers aged 18+ may place bets.
• Your use must be legal in your location. If betting is not allowed for you, do not place bets.

Bet acceptance and server time

• A bet is accepted only when our systems generate a bet ID and show a confirmation in your account.
• Server time controls acceptance. Pending or interrupted submissions are not accepted bets.
• We may refuse, limit, or partially accept any bet before confirmation.

Odds, settlement, and calculation of wins

• Odds may change until acceptance. Your bet is settled at the odds shown in your confirmation.
• Settlement is based on official results from the relevant governing body or reliable data providers.
• Decimal odds are used for settlement. Returns = stake × odds. For free bets, stake is not returned unless stated.
• Dead‑heat rules, tie rules, and push rules apply as specified in market descriptions.

Minimum and maximum stakes

• Minimum and maximum stake or payout limits apply per market and per account. Limits are shown in the bet slip or market info.
• We may adjust limits for risk control at any time before acceptance.

Cancellations, voids, and palpable errors

• Bets on events that are postponed or abandoned are void if not completed within 72 hours, unless market rules state otherwise.
• If an obvious error occurs in odds, handicaps, markets, or event data, we may void the bet or settle at the correct odds.
• If a selection is void in a multiple, that leg settles at odds of 1.00 and the rest stand.

Restrictions on betting activity

• We may apply stake limits, market closures, or trading delays to manage risk and integrity.
• Use of inside information, syndicate betting, or patterns suggesting manipulation can lead to bet cancellation and account action.
• Cash Out may be offered on some markets but is not guaranteed and may be suspended or reversed if pricing or data errors occur.

These rules govern deposits, withdrawals, and all financial transactions connected to your account in Bangladesh. Only payment methods held in your name may be used.

Funding your account

• Deposit only your own funds and use the services for lawful betting activity.
• We may require full KYC verification before enabling deposits or withdrawals.
• A reasonable turnover requirement may apply to deposited funds before withdrawal to meet AML obligations.

Deposit methods for Bangladesh (subject to availability)

• Bank transfer.
• Local mobile wallets such as bKash, Nagad, or Rocket where supported.
• International e‑wallets or cards offered in the cashier.
• Available methods, limits, and fees are displayed in your account before you confirm a transaction.

Withdrawal rules

• Withdrawals are paid to the same method used for deposit where possible, otherwise by a method we approve after verification.
• We may request identity, source‑of‑funds, and payment method documents before releasing funds.
• Promotional restrictions and bonus rules may delay or limit withdrawals until wagering requirements are met.

Processing times

• Deposits: typically instant once approved by the payment provider.
• Internal review of withdrawals: normally up to 24 hours after all checks are complete.
• Payout delivery: usually 1 to 3 business days depending on method, bank schedules, and public holidays in Bangladesh or in the processing country.

Fees, limits, and currency

• We aim to show any platform fee before you confirm a transaction. Third‑party providers may charge their own fees.
• Minimum and maximum amounts per operation are shown in the cashier and may change without prior notice.
• If your account currency is not Bangladeshi Taka (BDT), the payment provider may apply exchange rates and charges.

Restrictions, reversals, and disputes

• Third‑party deposits, cash exchanges, and chargebacks are prohibited and may trigger account review.
• You may cancel a pending withdrawal in the cashier until processing starts. After processing, cancellation is not possible.
• Inactive accounts may be subject to an inactivity fee after 12 months without login if permitted by law; details will be posted in your account.

Security

• DBBet may place temporary holds on transactions to complete KYC/AML checks or to investigate suspected fraud.

We support safe play and provide tools to help you control betting activity. Using these tools does not limit your legal rights under these Terms.

Control tools you can use

• Deposit limits: set daily, weekly, or monthly caps on account funding.
• Loss limits and stake limits: restrict net losses or the size of bets.
• Session reminders: receive in‑play time alerts and reality checks.
• Time‑out: take a short break from 24 hours up to 30 days.
• Self‑exclusion: block access for 6 months, 1 year, or longer. Exclusion applies to your account and cannot be lifted early.

How to activate

• Go to Account Settings or contact support to request any limit or exclusion. Changes take effect as stated in the tool description.

Protection of minors

• Underage use is prohibited. Parents and guardians should use device‑level controls and filtering software.

Support and resources

• Gambling Therapy: www.gamblingtherapy.org
• GamCare: www.gamcare.org.uk
• BeGambleAware: www.begambleaware.org
• Local healthcare providers in Bangladesh can offer confidential advice on addiction and mental health.

We apply risk‑based measures to prevent money laundering and terrorism financing in line with international standards and licensing requirements.

KYC identity verification

• Before withdrawals and whenever risk indicators arise, we may require: government ID, proof of address in Bangladesh, payment method proof, and a selfie or live verification.
• We screen customers against sanctions and politically exposed persons lists.

Monitoring and detection

• Transactions are monitored for unusual patterns, rapid deposit‑withdrawal cycles, use of third‑party methods, or activity inconsistent with your profile.
• Device, IP, and location signals may be used to detect evasion or layered activity.

Consequences of violations

• We may delay, restrict, or block transactions and freeze balances during review.
• Accounts may be suspended or closed, and bets may be voided where prohibited conduct is found.
• Reports may be filed with competent authorities where legally required.

Your responsibilities

• Provide accurate information, respond to document requests promptly, and use only payment methods in your name.
• Do not attempt to circumvent AML controls or geolocation checks.

We respect your privacy and process personal data lawfully to deliver betting services, protect the platform, and meet legal duties.

Data we collect

• Registration data: name, date of birth, nationality, contact details.
• Verification data: ID documents, proof of address, payment confirmations.
• Account data: login records, device and IP information, preferences, responsible gambling settings.
• Betting and transaction data: bets, odds taken, wins and losses, deposits and withdrawals.
• Technical data: cookies, app telemetry, and error logs.

How we use your data

• Provide and personalise services, settle bets, and manage your account.
• Verify identity, prevent fraud, and conduct AML checks.
• Process payments and handle support requests.
• Improve products, perform analytics, and maintain security.
• Send service messages and, if you consent, marketing about bonuses and promotions. You can opt out at any time.

Legal bases

• Contract performance, legal obligation, legitimate interests, and your consent where required.

Sharing and transfers

• We share data with payment providers, KYC vendors, data hosts, integrity partners, and regulators or law enforcement when required by law.
• Data may be transferred internationally. Safeguards such as contractual protections are applied.

Your rights

• Request access, correction, deletion, restriction, or portability of your personal data, subject to legal limits.
• Object to certain processing and withdraw consent where processing is based on consent.
• Submit a privacy complaint to our team using the contact details in your account.

Cookies

• Cookies and similar tools help us remember settings, secure your account, and measure performance. Manage preferences in your browser or account.

DBBet implements technical and organisational measures to protect accounts, transactions, and data.

Platform protections

• Transport Layer Security (TLS) encryption for data in transit and strong encryption for sensitive data at rest.
• Segmented infrastructure, firewalls, anti‑DDoS controls, and monitored access.
• Regular security testing, code reviews, and vulnerability management.

Account protections

• Two‑factor authentication where available.
• Session controls, login alerts, and device monitoring to detect suspicious access.
• Automatic logout after inactivity and password quality requirements.

Incident response and continuity

• 24/7 monitoring for fraud and unusual activity.
• Documented incident response to investigate, contain, and remediate issues.
• Where required by law, we will notify users and authorities about notifiable security incidents.

Your responsibilities

• Keep credentials private, enable two‑factor authentication, update devices, and contact support if you suspect unauthorised use of your account.